We’re committed to

Superior clinical outcomes by design

Cognitive Solutions Healthcare Consulting was founded by Melissa Giampietri. Based on her 20 years of experience in health and human services, Melissa founded Cognitive Solutions to help behavioral health and integrated care organizations achieve superior clinical outcomes, lower operational costs, improve efficiency, and provide highly-coordinated, whole-person care.

Cognitive Solutions helps health and human services organizations achieve these goals by offering expertise in leveraging innovative technological and operational solutions across the continuum of care delivery.

A psychologist or psychiatrist talking with a patient

A unique, vendor-neutral approach to aligning healthcare technology and care delivery

Cognitive Solutions offers in-depth knowledge of:

Program development and administration

Integrated, whole-person care

Revenue cycle management

Operational best practices

Leadership and change management

Data analytics

Population health

Patient engagement technology

EHR technology

Clinical documentation & document management

Healthcare system analysis and process review

Business development strategy

Software architecture, configuration & optimization

Quality assurance

Requirements analysis and definition

AI/Advanced Technology Procurement and Implementation

View Services
Learn More
Melissa Giampietri founder of Cognitive Solutions

About Melissa GIAmpietri

Founder and principal consultant

Melissa serves as the founder and principal consultant for Cognitive Solutions. She has 20 years of behavioral health and human services provider, management, consulting, technology, and business development experience.

Melissa’s passion aligns with the triple aim of healthcare:

  1. Improving clinical quality and outcomes
  2. Reducing costs and improving efficiencies
  3. Supporting providers in focusing on person-centered “whole person” care and population health

Her skill set helps providers by leveraging innovative technological and operational solutions across the continuum of care, with a special interest in the tools that promote patient safety, care integration, patient engagement techniques, and care coordination.

Microphone Icon

Listen to Melissa discuss “Whole Person Care: 
How Do We Get There?”

An episode of the Ambulatory Healthcare Today podcast.


Laser-focused on improving care delivery systems

Cognitive Solutions improves behavioral health and human services care delivery systems by leveraging operational and technological solutions, best practices, and innovative tools to create measurable value.

A check mark

Program Management

Working with mental health, addiction, and developmental disability populations

A check mark

Process Improvement

Including medical/psychiatric services workflow optimization and EHR optimization

A check mark

EHR Implementations

Implementing integrated care, telehealth, and deployment of in-house pharmacy

A check mark

Tech Strategist

Including EHRs, BI, mobile workforce and telehealth solutions

A check mark


Delivering in-depth discovery, configuration, and best practices

A check mark

Business Development

Delivering technology-enabled solutions and services, aligned with strategic plans

About Melissa GIAmpietri

Professional experience

Prior to founding Cognitive Solutions Healthcare Consulting, Melissa held roles as:

  • Vice President of Clinical Solutions for Concord Technologies
  • Behavioral Health Specialty Director at NextGen Healthcare overseeing their commercial strategy
  • Leading West Coast business development for a premier behavioral health technology firm
  • Solution Design Consultant for behavioral health and human services technology company
  • Program Manager directing operations and clinical activities for a community mental health center (CMHC)

She has worked with many behavioral health and human services organizations across inpatient, residential, outpatient, and community-based care and treatment settings.

Melissa earned a Master of Business Administration degree in Healthcare Management from Saint Leo University and a Bachelor of Arts in Psychology from Eastern Washington University.

A business person holding a tablet