We’re committed to
Superior clinical outcomes by design
Cognitive Solutions Healthcare Consulting was founded by Melissa Giampietri. Based on her 20 years of experience in health and human services, Melissa founded Cognitive Solutions to help behavioral health and integrated care organizations achieve superior clinical outcomes, lower operational costs, improve efficiency, and provide highly-coordinated, whole-person care.
Cognitive Solutions helps health and human services organizations achieve these goals by offering expertise in leveraging innovative technological and operational solutions across the continuum of care delivery.
A unique, vendor-neutral approach to aligning healthcare technology and care delivery
Cognitive Solutions offers in-depth knowledge of:
Program development and administration
Integrated, whole-person care
Revenue cycle management
Operational best practices
Leadership and change management
Data analytics
Population health
Patient engagement technology
EHR technology
Clinical documentation & document management
Healthcare system analysis and process review
Business development strategy
Software architecture, configuration & optimization
Quality assurance
Requirements analysis and definition
Requirements analysis and definition
Our knowledge, experience, and expertise make us the go-to source for behavioral health and human services operational and technology consulting services and market insights.
About Melissa GIAmpietri
Founder and principal consultant
Melissa serves as the founder and principal consultant for Cognitive Solutions. She has 20 years of behavioral health and human services provider, management, consulting, technology, and business development experience.
Melissa’s passion aligns with the triple aim of healthcare:
- Improving clinical quality and outcomes
- Reducing costs and improving efficiencies
- Supporting providers in focusing on person-centered “whole person” care and population health
Her skill set helps providers by leveraging innovative technological and operational solutions across the continuum of care, with a special interest in the tools that promote patient safety, care integration, patient engagement techniques, and care coordination.
Listen to Melissa discuss “Whole Person Care: How Do We Get There?”
An episode of the Ambulatory Healthcare Today podcast.
Deep Experience in BEHAVIORAL HEALTH & HUMAN SERVICES
Laser-focused on improving care delivery systems
Cognitive Solutions improves behavioral health and human services care delivery systems by leveraging operational and technological solutions, best practices, and innovative tools to create measurable value.
Program Management
Working with mental health, addiction, and developmental disability populations
Process Improvement
Including medical/psychiatric services workflow optimization and EHR optimization
EHR Implementations
Implementing integrated care, telehealth, and deployment of in-house pharmacy
Tech Strategist
Including EHRs, BI, mobile workforce and telehealth solutions
BH SME
Delivering in-depth discovery, configuration, and best practices
Business Development
Delivering technology-enabled solutions and services, aligned with strategic plans
About Melissa GIAmpietri
Professional experience
Prior to founding Cognitive Solutions Healthcare Consulting, Melissa held roles as:
- Vice President of Clinical Solutions for Concord Technologies
- Behavioral Health Specialty Director at NextGen Healthcare overseeing their commercial strategy
- Leading West Coast business development for a premier behavioral health technology firm
- Solution Design Consultant for behavioral health and human services technology company
- Program Manager directing operations and clinical activities for a community mental health center (CMHC)
She has worked with many behavioral health and human services organizations across inpatient, residential, outpatient, and community-based care and treatment settings.
Melissa earned a Master of Business Administration degree in Healthcare Management from Saint Leo University and a Bachelor of Arts in Psychology from Eastern Washington University.
See my LinkedIn in profile for more